GRB Gemeinnütziges Rheinisches Bildungszentrum GmbH (hereinafter termed “GRB“) is the operator of Studienkolleg Düsseldorf (hereinafter termed “Studienkolleg“), which offers Preparatory Courses preparing participants for the “Examination to Assess the Qualification of Foreign Applicants for Admission to Universities in the Federal Republic of Germany” as well as German courses intended to prepare participants (hereinafter termed “students”) for German language examinations according to the purposes and conditions set out below.
The following contractual terms shall apply to the tuition agreement between students and GRB:
The following General Terms and Conditions govern the tuition agreement concluded between students and GRB. The agreement shall be ruled by the version of the General Terms and Conditions in force at the time that the agreement is entered into.
Divergent, conflicting or supplemental General Terms and Conditions shall not become part of the agreement, even if both parties are cognizant of them, unless their validity is expressly confirmed in writing.
GRB is entitled to alter and/or supplement these General Terms and Conditions with an adequate notice period. Students shall be apprised of each change via e-mail, using the e-mail address that they provided at the time they signed the tuition agreement. Unless students enter an objection within four weeks after the e-mail notifying them has been sent, the new General Terms and Conditions become valid. If students enter an objection within the notice period, the changes do not become valid.
Students register using the registration form provided. The registration form can be downloaded from the Studienkolleg website www.studienkolleg-duesseldorf.de Students may register via letter or via e-mail. The completed registration form must be mailed to the following address: Studienkolleg Düsseldorf, Grafenberger Allee 87, 40237 Düsseldorf; Germany; or sent as a scanned PDF file via e-mail to: firstname.lastname@example.org.
Students can only enrol in the courses on offer.
Registration constitutes a binding offer on the part of students to enter into a tuition agreement. GRB is entitled to accept said offer within four days after receiving it. Silence on the part of GRB after receiving the offer never constitutes an acceptance of such offers. In case GRB should decline the offer, GRB is not required to give any reasons.
Agreements are concluded by GRB expressly accepting the offer by means of an e-mail to the e-mail address provided by the student. Only through the act of GRB accepting the offer does the tuition agreement between GRB and the student come into effect.
Subject-matter of the agreement is the tuition on offer, intended to prepare students for a test of their German language proficiency. In the German language courses, students are taught with the objective of preparing them for an examination of their German-language proficiency according to the Common European Frame of Reference for Languages at the desired proficiency level (A1-C1). In the DSH-course, students are taught with the objective of preparing them for “Die Deutsche Sprachprüfung (DSH)”, i.e. the “German Language Test for the Admission of Foreign Study Applicants” (DSH).
Another subject-matter of the agreement are the preparatory courses offered. Preparatory courses prepare students for the external “Examination to Assess the Qualification of Foreign Applicants for Admission to Universities in the Federal Republic of Germany” of the German state of North Rhine-Westphalia, administered twice a year by the district government of Cologne. In the T-, W-, M- and G-courses, the contents of four relevant examination subjects for each course are taught. The contents of the courses comply with the stipulations set forth by the district government of Cologne.
Passing the examinations does not form part of the services contractually owed by GRB and no assurances regarding the passing of these examinations are made.
Students are not entitled to be taught by specific course directors, or at specific times or in specific premises. GRB is solely responsible for choosing the course contents, the time and place of the courses. GRB is entitled to change stipulations unilaterally according to clauses 1 and 2. In doing so, GRB will consider the legitimate interests of students.
As a rule, tuition takes place from Mondays through to Saturdays. Specific changes according to the circumstances of each week or according to the roster of teachers available are possible. The total number of teaching units shall not be affected by these changes. Duration and contents of the courses depend upon the requirements set out in the District Government’s decrees and will be communicated to students well in advance through publications on the website of Studienkolleg Düsseldorf www.studienkolleg-duesseldorf.de or via e-mail.
The lesson plan is to be established between the management and the client, not between the client and the respective teacher.
Place of fulfillment is the premises of Studienkolleg Düsseldorf, Grafenberger Allee 87, 40237 Düsseldorf.
GRB is obligated to implement the measures in a dutiful manner and is bound to take steps to ensure that:
Learning success is neither contractually owed nor is any such success assured.
Each course entails a minimum number of participants. If this number is not reached, the number of lessons required will be reduced while the payment conditions remain unaltered.
Intensive language course per month:
from 6 Participants: 80 TU
4-5 Participants: 64 TU
2-3 Participants: 48 TU
1 Participant: Course is rescheduled
Once the tuition agreement has been concluded according to § 2 Para. 4, students are sent an invoice for their course fees. The amount due depends upon the Studienkolleg’s current schedule of fees.
For the Preparatory Courses a registration fee of 495€ will be charged.
For the Language Courses a registration fee of 45€ will be chraged for each language level booked. If several levels are booked at once, no additional registration fees will be charged.
The course fees are due from the moment onwards that the invoice is sent.
Timely payment of the course fees is a precondition for Studienkolleg offering its services. Sustaining the operations of Studienkolleg depends upon the punctual payment of the course fees.
The entire sum owed including any eventual bank charges is to be remitted in Euro (€) to the German bank account of Studienkolleg Düsseldorf:
IBAN: DE22 3904 0013 0118 2880 00
After the revocation period as set out in § 12 has expired, students may cancel the tuition agreement. During the revocation period, § 12 applies. If a cancellation is uttered during the revocation period, the cancellation shall be treated as a revocation, causing the stipulations on the consequences of a revocation according to § 12 to be applied. If you have requested for the service to begin within the revocation period, you will have to pay a reasonable amount which corresponds to the service used up to that point as well as the registration fee. Cancellations must be submitted in writing and additional documents, such as a notice of rejection from the competent German embassy, may be demanded by Studienkolleg.
The GRB charges a cancellation fee of 1,500€ for Preparatory Courses if the cancellations submitted after the end of the revocation period but up to four weeks before the start of the course or earlier. The cancellation fee for language courses is 150€ per language level. The same conditions apply.
If the cancellation is submitted after the expiry of the revocation period and later than four weeks before the date on which the course in question is due to start, no reimbursement whatsoever of the course fees is possible.
In case students fail to obtain the entry visa necessary for punctually commencing their courses at the beginning of the semester, the tuition period is moved forward to the next semester. If entry to Germany should again prove to be impossible at such time, the tuition period is postponed by another semester. Still, there is no reimbursement of the course fees.
If a participant is unable to attend a course because the relevant authorities reject the required student visa, the participant will be refunded the course fee minus an administrative fee of € 495 for Preparatory Courses or € 150 per level of language course booked. If payment has not yet been received, the participant will receive an invoice for the administration fee of 495 € for Preparatory Courses and 150 € for language courses (per booked level) which is due immediately.
This reimbursement possibility is limited exclusively to cases in which visas are not issued for “study-preparatory purposes” and is therefore not transferable to reasons for refusal other than those stated. Special services requested by the student which go beyond the course participation are also not refundable.
In case students cancel their tuition agreements, GRB reserves the right to notify the German embassy responsible for issuing the entry visa of that circumstance. The student hereby expressly consents to this procedure.
Both parties are entitled to an extraordinary termination of the tuition agreement for important reasons. An important reason exists especially if:
Through its data protection statement, GRB informs students about the kind, scope, duration and purpose of gathering, processing and using personal data, about their right to free-of-charge information on the personal data pertaining to themselves that GRB stores, as well as about their right to correct, delete and block personal data pertaining to themselves that GRB stores.
Data Protection Statement
What we store
If you visit our site without giving out any information regarding your person, we only store the access data. These comprise, for example, the date and time of access, the referrer, the Web browser used and the name of the service provider. No person-related analysis of the data takes place. We solely analyse the data for statistical purposes.
Person-related data comprise all information by which a person may be identified directly or indirectly, e. g., name, address, e-mail-address, date of birth, profession or bank account. We only gather your person-related data if you voluntarily share those with us whilst enrolling or whilst registering a customer account. We only use your person-related data for the duration of the implementation of the agreement. Once the agreement has been completely fulfilled and implemented, we block your data and delete them once the statutory data retention periods have expired. Other conditions solely apply if you have expressly agreed to any further use of the data.
You have a right to receive free-of-charge information on any data pertaining to you that we have stored. Moreover, you may demand correction, blocking or deletion of the data.
Passing on of Data for Delivery and Payment
For delivering goods and other items to you, we pass on such personal data as are required for that purpose to the subcontractor selected by us. For payment processing, we transfer your payment data to the financial institution that we work with.
Your Point of Contact on Data Protection Matters
Do you have any questions regarding the gathering, processing or use of your person-related data, or do you desire information on, correction of, blocking or deletion of data or do you wish to retract your permission? In that case, please contact: email@example.com
Right of Revocation
You have the right to revoke this agreement within fourteen days without giving reasons.
The revocation period is fourteen days after the agreement was entered into. In order to exercise our right to revocation, you need to inform us (Studienkolleg Düsseldorf, Grafenberger Allee 87, 40237 Düsseldorf, Tel.: +49 (0) 211-9421-2207, E-Mail: firstname.lastname@example.org) by means of an unequivocal declaration (e. g., a postal letter or an e-mail) of your decision to revoke this agreement. You can use the attached sample revocation form. This is, however, not mandatory.
The timely dispatch of the revocation before the expiry of the revocation period shall be deemed sufficient for compliance with the revocation time limit.
Consequences of Revocation
If you revoke this agreement, we are obliged to reimburse you without delay for all payments received from you, at the latest within a period of fourteen days after we received notice of your revocation of this agreement. For reimbursing you, we shall use the same means of payment that you used for the original transaction, unless we explicitly agreed another solution with you. Under no circumstances will any fees be charged to you due to this reimbursement.
In case you requested that the services rendered should commence while the revocation period was still running, you are obliged to pay us a reasonable amount corresponding to the proportion of the services already rendered before you apprised us of your decision to exercise your revocation right relative to the complete total of the services as stipulated in the agreement.
The EU Commission provides an online dispute resolution platform, which may be reached via the following link:
We are neither obliged nor prepared to participate in a dispute resolution procedure before a consumer arbitration board.
The law of the Federal Republic of Germany shall apply. For consumers who do not enter into this agreement for professional or commercial purposes, this choice of governing law applies only unless the legal protection granted is nullified through mandatory provisions of the law of the state in which the consumer has his or her habitual residence. The provisions of the UN Convention on Agreements for the International Sale of Goods do not apply here and are expressly excluded.
Should individual terms of this agreement be ineffective or lose their effectiveness due to later circumstances or should a loophole emerge in this Agreement, the legal effectiveness of the other provisions is not affected.